Direct early-access support

Tell us what happened, what you expected, and where the record changed.

Support messages currently go directly to the founder. Include the route, time, browser or Terminal version, and a screenshot when it does not expose sensitive trading content.

Email support

Account access

Verification, password reset, invite, or locked-account trouble.

Product issue

A broken route, unexpected record, import problem, or Terminal installation issue.

Security concern

Possible vulnerability, credential exposure, privacy, or suspicious account activity.

Prefer a guide?

Use the help center for first-session, connection, and operating-loop walkthroughs.

Open help center